Hotel Xcaret México
Carretera Chetumal, Puerto Juarez KM 282 Lt 023 2 Rancho Xcaret Playa del Carmen, 77710 Mexico Show on Map
Highlights
Hotel Xcaret México, in Playa del Carmen and Riviera Maya, is a luxury hotel with an innovative approach to sustainability, designed to preserve Mexican culture and protect the environment. Located between the jungle and the Caribbean, its eco-integrating architecture blends with nature. Its exclusive All-Fun Inclusive™ concept offers guests unique benefits, exceptional comfort, and the distinctive experience of a 5-Diamond hotel. Hotel Xcaret México is evolving to elevate the lodging and entertainment experience further, establishing itself as a Caribbean icon for the whole family.
At a Glance
| Address | Carretera Chetumal, Puerto Juarez KM 282 Lt 023 2 Rancho Xcaret Playa del Carmen, 77710 Mexico |
|---|---|
| Rooms | 900 |
| Check-in | 3:00 PM |
| Check-out | 12:00 Noon |
| Nearest airport | Cancun [Cancun International], Mexico — 39 miles |
| Dining and bars | Ha' · La Trajinera · Cantina Los Faroles · Mercado de la Merced · Chibali · Teatro del Río · Xin-Gao · Fuego · Las Playas · Las Cuevas · BIO · Lobby Bar · Main Pool Bar · Playón Viento Bar · Playón Espiral Bar · Chibalí Pool Bar · Trajinera Swim Up Bar · Cantina Los Faroles Bar · Ha' Bar · Xin-Gao Bar · Fuego Rooftop Bar · Wellness/Spa Bar · Bio Bar · Palapa Fuego · Tama-Mon · Costero · La Xentral · Arriba Baja · Xinema · La Silla · Monarca · Chi · Azul Nogada |
Service & Amenities
Facilities
- Fitness Center
- Wi-Fi
- Business Center
- Wedding Facilities
- Golf Nearby
- Lobby Lounge
- Boutiques
- Beach
- Cultural Events
- Shopping
- Children's Pool
- Café
- Snorkeling
- ATM Services
- Spa
- Gift Shop
- Gym
- Infinity Pool
- Wine Cellar
- Children's Activity Center
- Tennis Nearby
- Chapel
- Children’s Activities
- Guided Activities
- Wildlife Viewing
- Indoor Pool
- Pool
- Lobby
- Children's Play Area
- Video Arcade
- Green Areas
- Lounge
- Conference Room
- Events Facilities
- Rooftop Terrace
- Poolside Bar
- Paddle Court
- All-Inclusive
- Marina
- Tennis Courts
- Convention Center
- Children's Themed Room
- Church
Guest Services
- Wi-Fi
- Luggage Storage
- Business Services
- Pet Friendly
- Turndown Service
- Front Desk
- Hairdryer
- Housekeeping
- Luggage Assistance
- Room Service
- Valet Parking
- ATM Services
- Pool Service
- Bilingual Staff
- Tours & Excursions
- In room tea & coffee making facilities
- Photographer on Request
- Spa
- Swimming Pool
- Water Activities
- Welcome Amenities
- Airport Transportation
- Children's Program
- Kid's Club
- Medical Services
- Dining Experience
- In-room minibar
- 24-Hour In room dining
- Butler service
- All-Inclusive
- Pharmacy Delivery
- Paddle Boats
Exclusive Waterways Cruise Perks
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Complimentary Breakfast for Two Daily -
$100USD Food & Beverage Credit or Spa Treatment Credit per room, per stay -
Welcome Amenity -
Room & Suite Upgrade at Check-In* -
Early Check-In* -
Late Check-Out*
*Based on availability.
Check Availability & Pricing
Request information from a Waterways Cruise travel advisor
Dining
Ha'
Walking into Ha’ is like entering a dream as refreshing as water. Its intimate and cosmopolitan ambiance is the perfect setting for enjoying Mexican cuisine with the seal of chef Carlos Gaytán, the first Mexican chef to receive a Michelin Star. With a 9-course tasting menu in which, each dish is paired with a wine or drink to highlight its flavors, chef Gaytán shows us that aromas, textures and temperature are educational elements with which he innovates and creates a memorable experience. Dinner with tasting menu from 18 to 23 h. Additional cost. Open to the public. Adults only. Prepayment required when reserving.
La Trajinera
A trajinera is a gondola style boat that navigates through the canals of the Xochimilco lake area in Mexico City. We pay homage to its commercial, gastronomical and cultural wealth a selection of culinary delights that bring together the best of Mexico’s seas. Our menus offer cuisine from Mexico’s main coastal areas, from the Yucatan Peninsula to Baja California. Buffet lunch from 12 to 18 h. A la carte dinner from 19:30 to 23 h.
Cantina Los Faroles
With the help of mezcal, cocktails and Mexican snacks, the night livens up with live music and dishes for sharing that take us to the hustle and bustle of Oaxaca’s squares, terraces, and markets. Designed by chef Alejandro Ruiz, the menu in Cantina Los Faroles pays homage to Oaxacan gastronomy through traditional recipes and regional ingredients that give shape to tlayudas, broths, and other dishes created after years of research and excellence. As the night progresses, the atmosphere comes alive, and a menu created for those who like to stay up all night provides the energy for a fun night. A la carte. Breakfast from 7 to 11 h. Dinner from 18 to 23 h. Snack menu from 23:30 to 2 h.
Mercado de la Merced
A sensory trip curated by our Executive Chef Orlando Trejo. Through its ten thematic stations you will enjoy the colors, textures and flavors of top-quality ingredients, which will be transformed in front of you into truly Mexican dishes. Buffet. Continental breakfast from 6:30 to 7 h. Breakfast from 7 to 12 h. Lunch from 13 to 17 h. Dinner from 18 to 23 h.
Chibali
International cuisine in a colorful, family atmosphere, embraced by nature in our eco-integrating architecture. The menu caters to the great variety of ages, tastes and nationalities of our guests, so that both children and adults feel pampered, comfortable and at home. Fun desserts provide the finale for the experience, with everything from creamy milkshakes and cotton candy to ice cream and traditional Mexican candies. Breakfast buffet from 7:00 to 11:00 h. A la carte lunch from 12:00 to 18:00 h. A la carte dinner from 19:00 to 23:00 h.
Teatro del Río
An experience where music, dance, and the acting in our México Olé and Caribbean shows complement the culinary art of our 5-course pairing menu. This gastronomical creation is inspired by and committed to Grupo Xcaret’s Xustainabllity policy. We renew the menu each season to support local producers, respect closed fishing seasons and take care of this Mayan paradise where we find ourselves. 5-course dinner from 18:45 to 22 h. Caribbean Show: Monday, Wednesday and Friday. México Olé Show: Tuesday, Thursday and Saturday. Reservations required.
Xin-Gao
Chef Arzapalo brings all the wealth of Asian cuisine to the Caribbean through four experiences that combine the best of Japanese flavors and techniques: traditional Teppanyaki, a live culinary show; Robatayaki, a Japanese grill at its best; Fusion, an elegant, simple and creative menu; Omakase, an invitation from the chef to let yourself be surprised by him. Dinner from 18 to 23 h. Reservations required.
Fuego
Exciting cuisine by chef Franco Maddalozzo, who brings to the table all the tradition of his native Italy, spiced with a touch of Mexico. A delicate and elegant fusion of cuisines to be unhurriedly savored while enjoying the infinite horizon of the Caribbean Sea. Exclusively for Casa Fuego guests. A la carte. Breakfast from 7 to 11:30 h. Lunch from 12:30 to 17:30 h. Dinner from 18 to 23 h. Reservations required for dinner.
Las Playas
With your feet in the sand and the sound of the waves as background music, start your sensorial experience in Las Playas, a casual restaurant offering signature Comfort Food where you will discover innovative flavors in a relaxed atmosphere, with a spectacular view of the blue and emerald hues of the water in our coves. A la carte. Lunch from 11 to 17 h. Dinner from 18 to 23 h.
Las Cuevas
When our caves are lit up at night, they become a romantic location, ideal for enjoying a spectacular parade of juicy meat cuts that arrive to your table as you request them. The experience is complemented by vegan options and an international specialties buffet, perfect for savoring while enjoying a glass of wine from our exclusive cellar and the unbeatable view of our coves, unique to the Riviera Maya. Dinner from 18 to 23 h.
BIO
Noble, lively, and nutritious; that’s how to describe Bio cuisine. Renowned chef Miguel Bautista designed this 100% vegan menu that surprises with dishes that are wholesome, yet light, typical of the Wellness Cuisine concept. The Mexican dishes are the most outstanding, respecting Mayan traditions, our guests’ food preferences and ingredients offered to us by nature. The experience is perfectly complemented by the view of the emerald water in our iconic coves. A la carte. Breakfast from 7 to 12 h. Lunch from 13 to 17 h. Bar from 10 to 17 h.
Lobby Bar
A friendly, peaceful, and sophisticated place, with jazz and rock happenings in English. The perfect place for starting and finishing your stay in Hotel Xcaret México in style.Coffee and refreshing drinks service from 7 to 10 h. Normal service from 10 to 1 h.
Main Pool Bar
Your favorite cocktails in or beside our pools. All our bars offer premium drinks and regional flavors that taste of vacations. 10 to 18:00 h.
Playón Viento Bar
Your favorite cocktails in or beside our pools. All our bars offer premium drinks and regional flavors that taste of vacations.10 to 18:00 h.
Playón Espiral Bar
Your favorite cocktails in or beside our pools. All our bars offer premium drinks and regional flavors that taste of vacations.10 to 18:00 h.
Chibalí Pool Bar
Your favorite cocktails in or beside our pools. All our bars offer premium drinks and regional flavors that taste of vacations. 10 to 18 h.
Trajinera Swim Up Bar
Enjoy this bar while sitting in the pool; it is ideal for cooling off while enjoying the infinity view of the Caribbean Sea. Be pleasantly surprised by the recommendations of our bartenders and let them pamper you with a personalized drink. Opening hours: 10 to 19 h.
Cantina Los Faroles Bar
Mexican liquors are the stars of the show in this cantina, where mezcal and other spirits rescue and bring to life the flavors of traditional Mexican cocktails. A great place for socializing, dancing, and live music. Opening hours: 18 to 4 h. Top floor in the Cantina Los Faroles restaurant. Adults only.
Ha' Bar
Mixology based on technology, science and art, taking us to the great capitals of the world. Opening hours: 18 to 23 h. Additional cost. Adults only. Reservations required.
Xin-Gao Bar
The experience of Asian cocktails combined with a Mexican touch. Sakes, aromatic whiskies and fine teas transport you to the other side of the world. Opening hours: 17 to 23 h.
Fuego Rooftop Bar
The most iconic rooftop in the Riviera Maya, thanks to its infinity pool and glass sided pool lane, offers signature, cosmopolitan mixology which goes perfectly with the cuisine in Casa Fuego and the best views of the Caribbean Sea. Opening hours: 10 to 18 h. Exclusively for Casa Fuego guests.
Wellness/Spa Bar
A bar with healthy snacks and relaxing drinks such as teas, herbal teas and seasonal fruit infusions made with spices from all over the world and local, regional roots. Opening hours: 8 to 20 h. Inside Muluk Spa. Adults only.
Bio Bar
Healthy cocktails made with superfoods and cold press extracts. Natural and healthy mixology in a mystical location with a wonderful view of the coves. Opening hours: 7 to 17 h.
Palapa Fuego
A hidden place worth discovering thanks to its premium drinks and privileged location in this Mayan paradise. Opening hours: 12 to 20 h. Exclusively for Casa Fuego guests.
Tama-Mon
At Tama-Mon, enjoy the best of Asian cuisine with Chef Luis Arzapalo’s magnetic sushi train, three Teppanyaki islands, a Mongolian grill, and a dim sum and ramen bar, all in a unique and surprising setting. Open for dinner.
Costero
Offers a showcase of Veracruz cuisine, with a menu designed by Chef Gabriela Ruiz that includes seafood, fish, and traditional snacks, in a terrace setting with outdoor seating, complemented by live happenings for a unique experience.
La Xentral
Mexican and international buffet cuisine in a market-style setting. It features a Cafeteca, where guests can enjoy a snack while waiting for the included transportation to our Parks and Tours. Departure schedules can be checked on the screens inside the restaurant.
Arriba Baja
Located in Casa Eclipse, Arriba Baja is a signature restaurant showcasing Chef Sheyla Alvarado’s culinary proposal. Set in an atmosphere enhanced by fascinating panoramic views and an impressive waterfall flowing into the river.
Xinema
With a menu curated by Chef Paco Méndez, awarded with a Michelin Star winner, Xinema is a Mexican urban food restaurant with a privileged view of the slide pool, with one of them going through a crystal-clear portion of the ceiling. Guests can enjoy traditional Mexican snacks and treats, including popcorn—perfect for watching a late-night screening.
La Silla
La Silla showcases the best of Nuevo León’s cuisine, presented by Chef Chuy Villarreal, with a menu focused on premium meat cuts.
Monarca
A Michoacán specialty restaurant conceived by Chef Mariana Valencia, set in a terraced space with outdoor seating. It will serve dinners accompanied by live happenings to complete the experience.
Chi
The renowned Chef Roberto Solís presents a menu that pays homage to the cuisine of Yucatan, his homeland, at Chi. The experience will be enhanced by live happenings, and there is also a private space for exclusive events. Open for dinner.
Azul Nogada
Azul Nogada presents a tribute to the traditional cuisine of Puebla by Chef Lula Martín del Campo, offered in buffet or à la carte format. The restaurant is decorated with authentic talavera from Puebla and features an outdoor terrace with seating, as well as a private area for up to 16 guests.
Rooms & Suites
Suite Garden
Enjoy the comfort of staying in a splendid suite surrounded by magnificent views of the jungle. This room has all the necessary benefits for an unforgettable stay. Garden view 575 SQF. Maximum capacity: Up to 4 guests (2 adults and 2 kids) or 3 adults.
Suite River
Overlooking the river, this room envelops you in a setting of harmony perfect for the vacation you have always dreamed of. River view 575 SQF. Maximum capacity: Up to 4 guests (2 adults and 2 kids) or 3 adults.
Suite Ocean View
The perfect suite from where you can enjoy views of both the turquoise sea and the jungle, a natural setting that will accompany you as you live an extraordinary vacation. Ocean view 575 SQF. Maximum capacity: Up to 4 guests (2 adults and 2 kids) or 3 adults.
Suite Garden Spa
The majestic views of the jungle will entice your roots to reconnect with the nurturing land on this Casa Agua Garden room. Garden view 575 SQF. Up to 3 adults.
Suite River Spa
At the Suite River Spa the murmur of the passing river is a balsam for the soul. Feel the energy flow within you, while enjoying the comfort and the subtle details of the Mexican decoration. River view 627 SQF. Up to 3 adults.
Suite River Adults
Enjoy an exclusive and sophisticated experience, only for adults. River view 627 SQF. Up to 3 adults.
Suite Ocean Front Family
Enjoy a fun family vacation in a cozy ambiance, featuring impressive ocean views. On your stay at this family suite, you will live up a memory life experience with your loved ones, surrounded by luxurious spots and incredible activities. Ocean view 575 SQF. Maximum capacity: Up to 4 guests (2 adults and 2 kids) or 3 adults.
Suite Ocean Front Adults
Submerge into a tranquility atmosphere, where the Mexican Caribbean will take you on a journey through new relaxation horizons. Rest quietly in this wide ocean front suite, equipped with exclusive amenities and a fine Mexican décor. Ocean front view 575 SQF. Up to 3 adults.
Swim-Up Garden
Enjoy a room that gives you direct access to a pool. Here you will be only a step away from nature, rest and entertainment. Garden view 592 SQF. Maximum capacity: Up to 4 guests (2 adults and 2 kids) or 3 adults.
Swim-Up Ocean Front
From your suite to the water. With direct access to the pool from your terrace, in this room you will find everything you need to relax and enjoy the beauty of the Caribbean. Ocean front view 575 SQF. Up to 3 adults.
Junior Suite
With a terrace built to welcome the sunset, and views towards the garden and the river, this room allows your vacation to flow to perfection. Garden or river view (subject to availability) 1,356 SQF. Maximum capacity: Up to 4 guests or 3 adults.
Junior Suite Spa
Live up a new holistic experience, breathe in and renew your inner self at Casa Agua. River view 1,356 SQF. Up to 3 adults.
Junior Suite Adults
Exclusive access to the roof top with a private pool and with the most impressive view of the Riviera Maya (Exclusive for Casa Fuego) Ocean front view 1,356 SQF. Maximum capacity: Up to 4 guests or 3 adults.
Family Master Suite
A suite that has enough space to enjoy an unforgettable family vacation, including special amenities and a terrace with a full view to the pool. Garden View 2,476 SQF. Maximum capacity: 5 adults, or 3 adults and 2 children, or 2 adults and 3 children, or 1 adult and 4 children.
Presidential Family Suite
Presidential Suite Adults-Only
Nearest Services
Airports
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Cancun [Cancun International], Mexico39 mi
