Paradisus Cancun
Boulevard Kukulkan KM 16.5 Zona Hotelera Cancun, 77500 Mexico Show on Map
Highlights
Rediscover the Caribbean in its highest form. This luxurious all-inclusive resort in Cancun is under transformation to offer an experience that exceeds all expectations. With totally redesigned rooms adapted to the new needs of our guests; while maintaining its iconic architecture and connection with nature, this 5-star resort now offers a more sophisticated, sensorial and vibrant experience. Very soon, new spaces will be available such as a water park and exclusive experiences such as The Reserve (+18) and Family Concierge, designed to provide a higher level of luxury, comfort and personalized service. Paradisus Cancun is evolving ... and you are going to love it.
At a Glance
| Address | Boulevard Kukulkan KM 16.5 Zona Hotelera Cancun, 77500 Mexico |
|---|---|
| Rooms | 773 |
| Check-in | 3:00 PM |
| Check-out | 12:00 PM |
| Nearest airport | Cancun [Cancun International], Mexico (15 minutes) |
| Dining and bars | BLUE AGAVE · GASTRO HALL · KAO · VIBRA · ZESTY · SANTÉ · AGUA MARINA · CAPELLA · SAL Steak Cave · The Shack · TWE12LVET · Nespresso Corner |
Service & Amenities
Facilities
- Beauty Salon
- Fitness Center
- Meeting & Conference Facilities
- Ballroom
- Bar
- Boardroom Meeting Space
- Restaurant
- Steam Room
- Wedding Facilities
- Bridal Suite
- Massage Rooms
- Meeting Rooms
- Parking
- Sauna
- Spa Treatments
- Boutiques
- Beachfront Bar
- Beach
- Massage Treatments
- Non-Smoking Rooms and Suites
- Cardio Equipment
- Children's Pool
- Golf
- Gift Shop
- Gym
- Kayaking
- Tennis
- Non-Motorized Water Sports
- Children’s Activities
- Hydrotherapy
- Kid's Club
- Children's Play Area
- Destination Services
- Green Areas
- Club / Executive Level
- Playground
- Baby Room
- Hospitality Desk
- Convention Center
- Nightlife
- First Aid Center
Guest Services
- Hair Salon
- Luggage Storage
- Banquet Services
- Business Services
- Concierge
- Doctor On Call
- Turndown Service
- Front Desk
- 24-Hour Front Desk
- A/V Equipment
- Baby Cribs Available
- Dry Cleaning
- Dry Cleaning and Laundry Services
- Environmental Program
- Facial Treatments
- Hairdryer
- Room Service
- Security
- VIP Rooms & Services
- Wake Up Service
- Wedding Vow Renewal Ceremonies
- Yoga
- Guest Services Desk
- Pool Service
- Bilingual Staff
- Evening Turndown Service
- Laundry Service
- Loyalty Program
- Photographer on Request
- Complimentary Parking
- Honeymoon Planning
- Souvenir Shop
- Children's Program
- Kid's Club
- Medical Services
- Coffee Service
- In-room minibar
- Well-being Services
- Club Level
- Activities Program
- All-Inclusive
- Car Rental Counter
Exclusive Waterways Cruise Perks
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Complimentary Breakfast for Two Daily - One 50 Minute Massage, per person, per stay (Max 2 per room - reservation required)
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Welcome Hors D'oeuvres Amenity -
Welcome Drink -
Complimentary High-Speed Wi-Fi -
Room & Suite Upgrade at Check-In* -
Early Check-In* -
Late Check-Out*
*Based on availability.
Check Availability & Pricing
Request information from a Waterways Cruise travel advisor
Dining
BLUE AGAVE
In Mexico, eating a taco is considered an art, where Nahuatl is its origin, Mexico City its capital, and the "taquero" its protagonist. Live the experience that is so present in our folklore. Type of Cooking: Mexican food. Schedule:11:00-18:00 hrs (Lunch) 19:00-23:00 hrs (Dinner) Target guest: Open to All. Dress code: Resort Casual.
GASTRO HALL
Gastro Hall is a refined, modern buffet offering global flavors in an elegant, contemporary setting. Live cooking stations, premium ingredients, and artfully presented multicultural dishes elevate every meal into a sophisticated yet welcoming dining experience for all ages. Type of Cooking: International Buffet. Schedule: 06:30-11:00 hrs (Breakfast) 12:30-16:00 hrs (Lunch) 18:00-23:00 hrs (Dinner) Target guest: Open to All. Dress code: Resort Casual.
KAO
Delivers a refined Japanese dining experience where tradition meets modern elegance. Thoughtfully crafted flavors, precise techniques, and a sophisticated atmosphere create an elevated setting for an immersive culinary journey. Type of Cooking: Japanese cuisine with a modern twist. Schedule: 18:00- 23:00 (Dinner) Target guest: Open to All. Dress code: Resort Casual.
VIBRA
Is an all-day dining destination offering international cuisine with intention, where bold gourmet flavors meet a vibrant, contemporary atmosphere. From relaxed daytime moments to lively evenings, elevated cuisine and stylish energy define the experience. Type of Cooking: International cuisine. Schedule: 7:00- 11:00 hrs (Breakfast) (Exclusive Family concierge) 18:00-23:00 hrs (Dinner a la Carté) Target guest: Open to All. Dress code: Resort Casual.
ZESTY
Zesty*Newly. Offers elevated comfort food in a stylish, relaxed atmosphere, where familiar flavors are reimagined with premium ingredients and thoughtful presentation, creating a warm yet refined dining experience. Type of Cooking: American Bar & Grill. Schedule: 18:00-23:00 hrs (Dinner) Target guest: Open to All. Dress code: Resort Casual.
SANTÉ
Exclusively for The Reserve Adults Only guests. Enjoy Mediterranean cuisine under a beautiful palapa with spectacular views. An open space that connects you with nature with a chilled, stylish vibe. Reserved for The Reserve guests, open for breakfast and lunch, and open for a la carte dinner for adults only (reservation required). Type of Cooking: Mediterranean flavors. Schedule: 07:00-11:00 hrs (Breakfast) 12:00-16:00 hrs (Lunch) 18:00-23:00 hrs (Dinner) Target guest: The Reserve Adults Only. Dress code: Resort Casual.
AGUA MARINA
Strong regional influences define this coastal Mexican cuisine, with splashes of local and organic ingredients in an expression of Mexican culinary culture using sustainably sourced seafood. Type of Cooking: Seafood inspired by Mexico’s coast. Schedule: 18:00-23:00 hrs. (Dinner) Target guest: Open to All. Dress code: Resort Casual.
CAPELLA
A beloved Italian classic, now reimagined in a warmer, more intimate setting. Capella brings timeless Italian flavors to life with refined simplicity, inviting guests to enjoy comforting elegance in a cozy, sophisticated atmosphere. Type of Cooking: Italian food. Schedule: 18:00-23:00 hrs (Dinner) Target guest: Open to All. Dress code: Resort Casual.
SAL Steak Cave
A signature steakhouse reimagined in a privileged oceanfront location. Now elevated by sweeping sea views, SAL Steak Cave pairs premium cuts and bold flavors with an intimate, sophisticated setting for an unforgettable dining experience. Type of Cooking: Steak Cave. Schedule: 18:00-23:00 hrs. (Dinner) Target guest: Open to All. (Additional costs apply). The Reserve & Family Concierge guest. (+18 years, once per stay, set menu). Dress code: Resort Casual.
The Shack
A fun, laidback poolside snack spot serving craveworthy bites and refreshing treats throughout the day. Easy, flavorful, and sunsoaked, The Shack is the perfect stop between dips, laughs, and lazy pool moments. Schedule: 12:00-17:00 hrs. Target guest: Open to All. Dress code: Casual.
TWE12LVET
Twelvet, Artisanal ice cream distinguished by its focus on the quality of the ingredients and the creativity in the creation of flavors. It offers a unique and authentic experience, where customers can enjoy fresh and delicious ice cream, with a wide variety of options to satisfy their sweetest preferences. Type of Cooking: Gelato delights. Schedule: 12:00-17:00 hrs. Target guest: Open to All. Dress code: Casual.
Nespresso Corner
At any time of the day... Taste a good coffee! Try a delicious coffee at Paradisus Cancun and accompany it with cakes, paninis and cookies. A real delight. Schedule: 24 hours Target guest: Open to All.
Rooms & Suites
Junior Suite Sunset View
Sunset View | 2 Double Beds or King Bed | 44 m2 – 474 ft2. Immerse yourself in luxury and elegance. From your Junior suite, Cancun's natural and breathtaking views are just steps away on your private terrace. Experience the beautiful sunsets and gentle breezes of Nichupté Lagoon. SERVICES: Minibar restocked daily. ($ more than once a day). Room service 24hrs ($ delivery charge applies). Wi-Fi included. Laundry service ($) ($) With extra charge. (*) Room Category Code EQUIPMENT: King Size or 2 Double beds. Sofa bed (under availability) Balcony with Sunset View. Slippers & bathrobes. 100% cotton sheets. Modern bathroom featuring a rain shower. Marble floors. Safety deposit box. Steamer. Hair dryer. Coffee Machine/ Tea Maker. Individually controlled air-conditioning. Shower amenities. USB Type A & Type C Charger. Flat-screen TV with cable channels. Local hand-made in-room features. Brand-new décor design.
Junior Suite Ocean View
Ocean View | 2 Double Beds or King Bed | 44 m2 – 474 ft2. Experience the luxury and elegance that await you in Cancun. From your private terrace, enjoy breathtaking natural views of the Caribbean Sea. Relax as you take in the beautiful colors and gentle ocean breeze just outside your suite. SERVICES: Minibar restocked daily. ($ more than once a day). Room service 24hrs ($ delivery charge applies). Wi-Fi included. Laundry service ($) ($) With extra charge. (*) Room Category Code EQUIPMENT: King Size or 2 Double beds. Sofa bed (under availability) Balcony with Ocean View. Slippers & bathrobes 100% cotton sheets. Modern bathroom featuring a rain shower. Marble floors. Safety deposit box. Steamer. Hair dryer. Coffee Machine/ Tea Maker. Individually controlled air-conditioning. Shower amenities. USB Type A & Type C Charger. Flat-screen TV with cable channels. Local hand-made in-room features. Brand-new décor design.
The Reserve Adults Only Junior Suite Sunset View
Sunset View | 2 Double Bed or King Bed | 44 m2 – 474 ft2| The Reserve Services. Enjoy spectacular, relaxing views of Caribbean´s Sunset from your private terrace. The room is equipped with all comforts required for an unforgettable experience by the Caribbean Sea. SERVICES: Premium minibar restored daily. ($ more than once a day). Room service 24 hrs. Wifi included. Feather & Gel pillows. Wireless Bluetooth speaker. Laundry service ($) ($) With extra charge. (*) Room Category Code. EQUIPMENT: The Reserve Benefits** King Size or 2 Double beds. Balcony with Sunset View. 100% Cotton Sheets. Modern bathroom featuring a rain shower. Marble floors. Safety deposit box. Steamer. Hair dryer. Nespresso Coffee Machine. Tea maker. Individually controlled air-conditioning. Shower amenities. Luxury amenities. USB Type A & Type C Charger. Flat-screen TV with cable channels. Local hand-made in-room features.
The Reserve Adults Only Junior Suite Ocean View
Ocean View | 2 Double Beds or King Bed | 44 m2 – 474 ft2| The Reserve Services. Immerse yourself in the vibrant Caribbean energy from your private terrace, featuring spectacular sea views. Thoughtfully designed for complete relaxation and disconnection, this space ensures absolute rest during your stay in Mexico. SERVICES: Minibar restocked daily. ($ more than once a day). Room service 24 hrs. Wi-Fi included. Feather & Gel pillows. Wireless Bluetooth speaker. Laundry service ($) ($) With extra charge. (*) Room Category Code. EQUIPMENT: The reserve benefits** King Size or 2 Double beds. Balcony with Ocean View. 100% cotton sheets. Modern bathroom featuring a rain shower. Marble floors. Safety deposit box. Steamer. Hair dryer. Nespresso Coffee Machine. Tea maker. Individually controlled air-conditioning Shower amenities. Luxury in-room amenities USB Type A & Type C Charger. Flat-screen TV with cable channels. Local hand-made in-room features.
The Reserve Adults Only Suite Sunset View
Sunset View | King Bed | 55 m2. – 592 ft2 | The Reserve Services. Recharge your energy with unforgettable days in the Caribbean, surrounded by the sophistication and comfort of this exceptional room, featuring a spacious and comfortable king-size bed. SERVICES: Minibar restocked daily. ($ more than once a day). Room service 24 hrs. Wifi included. Feather & Gel pillows. Bluetooth speaker. Laundry service ($) ($) With extra charge. (*) Room Category Code. EQUIPMENT: The Reserve Benefits** King Size bed. Balcony with Sunset View. 100% cotton sheets. Modern bathroom features a rain shower and separate tub. Marble floors. Safety deposit box. Steamer. Hair dryer. Nespresso Coffee Machine. Tea maker. Individually controlled air-conditioning Bath and shower amenities. Luxury in-room amenities. USB Type A & Type C Charger. Flat-screen TV with cable channels. Local hand-made in-room features.
The Reserve Adults Only Suite Ocean View
Ocean View | King Bed | 55 m2.– 592 ft2 | The Reserve Services Enjoy the serene blue hues of the Caribbean Sea from your private terrace. This magnificent suite offers luxurious amenities and a relaxing retreat in the tranquility of Cancun. SERVICES: Minibar restocked daily. ($ more than once a day). Room service 24 hrs. Wifi included. Feather & Gel pillows. Wireless Bluetooth speaker. Laundry service ($) ($) With extra charge. (*) Room Category Code. EQUIPMENT: The Reserve benefits** King Size beds. Balcony with Ocean View. 100% cotton sheets. Modern bathroom features a rain shower and separate tub. Marble floors. Safety deposit box. Steamer. Hair dryer. Nespresso Coffee Machine. Tea maker. Individually controlled air-conditioning Bath and shower amenities. Luxury in-room amenities. USB Type A & Type C Charger. Flat-screen TV with cable channels. Local hand-made in-room features.
The Reserve Adults Only Master Suite Sunset View
Sunset View | King Bed | 60 m2. – 645 ft2 | The Reserve Service. Admire breathtaking Caribbean sunsets from the private terrace of this spacious suite. Featuring modern yet elegant and sophisticated décor, this suite offers an intimate ambiance with distinct areas—a bedroom with a king-size bed and a separate lounge with a sofa-bed. SERVICES: Minibar restocked daily. ($ more than once a day). Room service 24 hrs. Wi-Fi included. Feather & Gel pillows. Wireless Bluetooth speaker. Laundry service ($) ($) With extra charge. (*) Room Category Code. EQUIPMENT: The Reserve benefits** King Size beds. Balcony with Sunset View. 100% cotton sheets. Modern bathroom featuring a rain shower. Marble floors. Safety deposit box. Steamer. Hair dryer. Nespresso Coffee Machine. Tea maker. Individually controlled air-conditioning Shower amenities. Luxury in-room amenities. USB Type A & Type C Charger. Flat-screen TV with cable channels. Local hand-made in-room features. Separate living area. Additional bathroom.
The Reserve Adults Only Master Suite Ocean View
Ocean View | King Bed | 60 m2. – 645 ft2 | The Reserve Service Experience a spacious suite with a separate living room, offering defined spaces and enhanced privacy. Luxury and elegantly decorated, it provides a tranquil atmosphere, sea views from a private terrace, and the gentle Caribbean breeze for a relaxing stay. SERVICES: Minibar restocked daily. ($ more than once a day). Room service 24 hrs. Wi-Fi included. Feather & Gel pillows. Wireless Bluetooth speaker. Laundry service ($) ($) With extra charge. (*) Room Category Code. EQUIPMENT: The Reserve benefits** King Size beds. Balcony with Ocean View. 100% cotton sheets. Modern bathroom featuring a rain shower. Marble floors. Safety deposit box. Steamer. Hair dryer. Nespresso Coffee Machine. Tea maker. Individually controlled air-conditioning. Shower amenities. USB Type A & Type C Charger. Flat-screen TV with cable channels. Local hand-made in-room features. Separate living area. Additional bathroom.
Family Concierge Junior Suite Sunset View
Sunset View | 2 Double Beds or King Bed | 44 m2. – 474 ft2 | Family Concierge Service. This luxurious suite is designed to offer a refined and comfortable stay in Cancun. Enjoy unforgettable sunsets and a warm, tranquil atmosphere from your private terrace with stunning sunset views. SERVICES: Minibar restocked daily. ($ more than once a day). Room service 24 hrs. Wi-Fi included. Feather & Gel pillows. Wireless Bluetooth speaker. Laundry service ($) ($) With extra charge. (*) Room Category Code. EQUIPMENT: Family Concierge benefits** King Size or 2 Double beds. Sofa bed (subject to availability) Balcony with Sunset View. 100% cotton sheets. Modern bathroom featuring a rain shower. Marble floors. Safety deposit box. Steamer. Hair dryer. Nespresso Coffee Machine. Tea maker. Individually controlled air-conditioning Shower amenities. Luxury in-room amenities. USB Type A & Type C Charger. Flat-screen TV with cable channels. Local hand-made in-room features
Family Concierge Junior Suite Ocean View
Ocean View | 2 Double Beds or King Bed | 44 m2. – 474 ft2 | Family Concierge Service This luxurious suite is designed to provide a sophisticated and comfortable stay in Cancun. Enjoy the vibrant Caribbean energy from your private terrace with breathtaking ocean views. SERVICES: Minibar restocked daily. ($ more than once a day). Room service 24 hrs. Wi-Fi included. Feather & Gel pillows. Wireless Bluetooth speaker. Laundry service ($) ($) With extra charge. (*) Room Category Code. EQUIPMENT: Family Concierge benefits** King Size or 2 Double beds. Sofa bed (subject to availability) Balcony with Ocean View. 100% cotton sheets. Modern bathroom featuring a rain shower. Marble floors. Safety deposit box. Steamer. Hair dryer. Nespresso Coffee Machine. Tea maker. Individually controlled air-conditioning Shower amenities. Luxury in-room amenities. USB Type A & Type C Charger. Flat-screen TV with cable channels. Local hand-made in-room features.
Family Concierge Suite Sunset View
Sunset View | 2 Double Beds or King Bed | 52 m2. – 559 ft2 | Family Concierge Service This suite offers an intimate and welcoming atmosphere, with well-defined spaces separating the bedroom from a comfortable lounge with a sofa-bed. From the private area, guests can enjoy breathtaking sunset views and the serene beauty of the Caribbean breeze, creating the perfect setting to unwind and relax. SERVICES: Minibar restocked daily. ($ more than once a day). Room service 24 hrs. WIFi included. Feather & Gel pillows. Wireless Bluetooth speaker. Laundry service ($) ($) With extra charge. (*) Room Category Code. EQUIPMENT: Family Concierge benefits** King Size or 2 Double beds. Sofa bed (subject to availability) Balcony with Sunset View. 100% cotton sheets. Modern bathroom featuring a rain shower. Marble floors. Safety deposit box. Steamer. Hair dryer. Nespresso Coffee Machine. Tea maker. Individually controlled air-conditioning USB Type A & Type C Charger. Flat-screen TV with cable channels. Local hand-made in-room features.
Family Concierge Suite Ocean View
Ocean View | 2 Double Beds or King Bed | 52 m2. – 559 ft2 | Family Concierge Service This suite offers a warm and inviting sense of privacy, with thoughtfully designed spaces that separate the bedroom from a comfortable lounge with a sofa-bed, complemented by beautiful sea views and the opportunity to fully enjoy the Caribbean Sea. SERVICES: Minibar restocked daily. ($ more than once a day). Room service 24 hrs. Wifi included. Feather & Gel pillows. Wireless Bluetooth speaker. Laundry service ($) ($) With extra charge. (*) Room Category Code. EQUIPMENT: Family Concierge benefits** King Size or 2 Double beds. Sofa bed (subject to availability) Balcony with Ocean View. 100% cotton sheets. Modern bathroom featuring a rain shower. Marble floors. Safety deposit box. Steamer. Hair dryer. Nespresso Coffee Machine. Tea maker. Individually controlled air-conditioning Shower amenities. USB Type A & Type C Charger. Flat-screen TV with cable channels. Local hand-made in-room features.
Family Concierge Two Bedroom Sunset View
Sunset View | 2 Double Beds & King Bed | 102 m2. – 1097 ft2 | Family Concierge Service. SERVICES: Minibar restocked daily. ($ more than once a day). Room service 24 hrs. Wi-Fi included. Feather & Gel pillows. Wireless Bluetooth speaker. Laundry service ($) ($) With extra charge. (*) Room Category Code. EQUIPMENT: Family Concierge benefits** King Size or 2 Double beds. Sofa bed (subject to availability) Balcony with Ocean View. 100% cotton sheets. Modern bathroom featuring a rain shower. Marble floors. Safety deposit box. Steamer. Hair dryer. Nespresso Coffee Machine. Tea maker. Individually controlled air-conditioning. Shower amenities. Luxury in-room amenities. USB Type A & Type C Charger. Flat-screen TV with cable channels. Local hand-made in-room features. Separate living area. Two bedrooms. Two additional bathrooms.
Family Concierge Two Bedroom Ocean View
Ocean View | 2 Double Beds & King Bed | 102 m2. – 1097 ft2 | Family Concierge Service. SERVICES: Minibar restocked daily. ($ more than once a day). Room service 24 hrs. Wi-Fi included. Feather & Gel pillows. Wireless Bluetooth speaker. Laundry service ($) ($) With extra charge. (*) Room Category Code. EQUIPMENT: Family Concierge benefits** King Size or 2 Double beds. Sofa bed (subject to availability) Balcony with Ocean View. 100% cotton sheets. Modern bathroom featuring a rain shower. Marble floors. Safety deposit box. Steamer. Hair dryer. Nespresso Coffee Machine. Tea maker. Individually controlled air-conditioning Shower amenities. Luxury in-room amenities. USB Type A & Type C Charger. Flat-screen TV with cable channels. Local hand-made in-room features. Separate living area. Two bedrooms. Two additional bathrooms.
Nearest Services
Airports
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Cancun [Cancun International], Mexico (15 minutes)
